NIC Bank Group has today opened a new branch in Kitengela, Kajiado County, as part of its ambitious expansion plan to reach more retail customers and grow its SME business.
The new branch will offer a full array of financial products and services to target the growing business community in Kitengela and surrounding areas, as well as reach potential customers in the wider Kajiado County. NIC Kitengela branch will be the bank’s 29th branch and is located in Zulu House, along Namanga Road.
The bank is looking to tap into the increasing commercial activity in Kitengela Town which has been driven by small and medium enterprises (SMEs) setting up shop in the town and surrounding areas.
“As a bank, our focus is to support our retail and SME customers. We will continue to increase our footprint and invest in new branches to enable us to reach more customers and diversify our deposit base,” said NIC Bank Group Managing Director John Gachora.
Mr Gachora noted the Bank’s strategy of strategically shifting focus towards the Retail and SME segment was already bearing fruit. The move is aimed at ensuring future sustainable growth and returns
The bank has a target to open 50 branches across Kenya by 2018. In April, the bank opened its 28th branch in Kisii County and is expected to roll out a number of new branches in May.
The bank, in an effort to improve customer experience is also refurbishing and enhancing some of its older branches. The Junction and The Mall branches are newly refurbished with work on the City Centre branch ongoing and expected to be completed by the end of Q2.
In addition to the existing branch network, NIC bank continues to leverage technology to enhance customer experience especially on its innovative and award winning online and mobile banking platforms.
In 2015, the bank opened branches in Machakos County, Lunga Lunga in Industrial Area and Kilimani in Nairobi. To support its SME growth proposition, NIC bank, in December 2015, received a KES 5.56 billion credit line from the European Investment Bank (EIB).