NIC Bank has today opened a new branch in Kilimani area as part of its ambitious expansion plan to reach more retail customers and grow its SME business.
The new branch, located on the ground floor of Sifa Towers, is looking to target the growing business community around Kilimani as more corporates, Non-Governmental Organisations and SMEs set up shop in the area.
This is the banks 28th branch in Kenya and will offer its customers best in class customer experience. It will be the first branch by the bank to offer a digital corner where customers can self-bank by accessing the NIC Now online platform.
“We have an ambitious growth strategy to increase our footprint across the country and indeed the region. We are investing in new full-fledged branches across the country and the region to enable us to reach more customers and strengthen our deposit base so as to underpin growth in our loan books. ” said NIC Bank Group Managing Director John Gachora.
NIC Bank is also looking to open two new branches in the first quarter of 2016 as part of its strategy to grow its footprint across the country.
Earlier in the year the Bank opened a branch in Machakos County with a second one being opened in Lunga Lunga, Industrial Area, in October. NC Uganda, a subsidiary of the Group, opened a second branch in Kampala, at the Village Mall, in July.
As part of improving customer experience the Bank is refurbishing and expanding some of its older branches.
In addition to the existing branches, NIC has a partnership with Post Bank which has a wide network of branches in Kenya. The partnership enables NIC Bank customers to transact at any Post Bank branch across the entire country.
Recently the bank signed strategic partnerships to become an agent for M-Pesa, MoneyGram and Western union which will be available across its branch network.