What is Verified by VISA?
Verified by VISA is a unique service offered by VISA International that uses a One Time Pin (OTP) or personal password to protect you against unauthorized use. Once activated, your VISA Card number cannot be used for online purchases at participating merchants without your authorization via a One Time Pin (OTP) or personal password.
Why should I use Verified by VISA?
Verified by VISA is designed to give you an extra level of protection against unauthorized card use when making online purchases with your NIC VISA debit card or credit card.
Why do we need Verified by VISA? Hasn’t NIC Bank been taking my security seriously before?
NIC Bank has always made your security a top priority. Verified by Visa is an additional layer of security to give you total confidence when you’re shopping online.
What can Verified by VISA do?
- Protect your NIC debit card or credit card with a One Time Pin (OTP) or personal password.
- Provide an extra level of protection when shopping online.
- As long as your One Time Password (OTP) remains secure, and you have activated Verified by Visa on your NIC debit or credit card, no one else can use your card number to make online purchases at participating merchants.
I don’t shop online – do I need to register?
All NIC Bank cards are registered for Verified By VISA. Therefore you do not need register again. However, if you need to shop online in future, you will simply transact on the website and follow the pop up instructions for getting your secure code. You can then continue to transact online normally.
Where can I shop with Verified by Visa?
Anywhere the Verified by VISA logo is displayed on participating online retailer’s websites. Of course, you can still shop online with non-participating retailers using your NIC Card – it will just be without the extra security offered by the service.
How do I shop with Verified by VISA?
Your NIC Card will automatically be recognized at any online merchant / website that is participating in Verified by Visa.
How will the online retailer know I am registered for Verified by VISA?
Whenever you use your NIC Card to shop online with participating Verified by VISA retailers, your card will be automatically recognized as registered with the service when you enter your card number at the time of purchase. A ‘pop-up’ window will appear featuring the Verified by VISA message and will request you enter your One Time Password (OTP).
Is Verified by VISA easy to use? Verified by VISA is quick and easy to use.
When you submit an order at a participating online merchant, a Verified by VISA window will appear. You simply have to enter your One Time Password (OTP) to authenticate your credentials, click “Submit” to complete the process.
I’ve been sent an email by Verified by VISA asking me to update my details. Is this right?
Verified by VISA will never send you an email requesting you to update your details for any reason. If you get one of these emails it is a scam and you should report it to your card issuer – call the 24 hour customer care number on the back of your payment card.
Can I use Verified by VISA from any computer?
Yes, one of the great advantages of Verified by VISA is that it can work with just about any personal computer with an internet connection. There is no special software to install. With Verified by VISA on your card, you simply shop as you normally would do.
Can I have more than one card activated for Verified by VISA?
Yes, all your NIC Bank debit or credit cards have been enrolled for the service.
Will I use the One Time Password (OTP) wherever I shop?
You will use the Verified by VISA One Time Password (OTP) when shopping online at participating merchants.
How do I receive my One Time Password (OTP)?
You will receive the One Time Password (OTP) via SMS and e-mail.
What happens when I finish shopping?
When you are finished shopping, proceed to your merchant’s checkout page. As the transaction is completed, you will be asked to enter your One Time Password to complete transaction authentication.
Do I have to pay for Verified by VISA?
No, NIC Bank is offering Verified by Visa free of charge.
What happens if I become blocked?
The Verified by VISA service for your card can become blocked on the entry of an invalid One Time Password. If you become blocked from the Verified by VISA service please contact our customer contact center on 0711041111 or 0732014111 or email customercare@nic-bank.com
What happens when my NIC Debit or Credit Card expires?
Once your existing debit card or credit card expires, you are issued with a renewal card on which your Verified by VISA details have automatically been updated.
What happens if I cancel my debit card or credit card and then get a new card with a different card number?
Your Verified by VISA card details will be activated automatically on the newly issued card
