1. Judith & Victor – Married couple & Business Partners
They have been banking with NIC for 9 years whose home branch is the City Centre branch. They value NIC Bank because of the innovativeness and robustness. Every time they walk into the first class City Centre Branch, it feels like home due to the renovation and the addition of the deposit box. This has made life much simpler for them and they are more than confident to certify NIC Bank as the home of Now Banking. The biggest challenge facing SMEs currently is accessing facilities. However, NIC Bank has given them the access to two banking facilities making running their business a breeze.
2. Colleta – Upscale Furnishings
She has been banking with NIC since June 2016 as a result of customer absorption from Imperial Bank. Her home branch being Prestige, she enjoys the customer service accorded her at her branch. She most particularly enjoys the SME Club services and is very excited about the new partnership with Strathmore where she gets to learn more about how to improve and grow her business.
3. Magdeleine – Net Apps Enterprise
She has been banking with NIC Bank for 2 months with her home branch being at Kenyatta Avenue. At NIC Bank, it feels like home since banking is made especially easy by the highly helpful customer service staff. On the day she opened her account, she urgently needed to have a transaction done through the account for payment of services. She was able to open her account, send it to IPOA (Service Payers) with the payment being processed that same day. She would definitely recommend NIC Bank to her friends and has even had one friend open accounts at NIC Kenyatta Avenue.
4. Clement – Euromax Motors Limited
He has banked with NIC Bank for one year and has a personal account and asset finance facility. He loves the updated NIC App as it keeps him liquid all through. He commends the customer service at most of NIC Branches he has visited in the country and looks forward to his first business trip with his wife to Thailand & China.
5. Samuel – Sambumarram Quarry Mombasa
He has banked with NIC Bank for four years. He has a current account with NIC Bank and he wouldn’t move it because the services offered are excellent. This is his first-time business trip and is planning to involve NIC Bank as the financier in his business.
6. James – High Point Agencies Construction
He has had a current business account with NIC Bank for four years. He is amazed by the business trips that NIC Bank is organising and is going to Thailand and China for his second business trip. He was impressed by the first trip because he was able to connect with machinery suppliers. As NIC Bank has flexible facilities and impeccable customer service, he plans to involve it to finance his business to fuel growth.
7. Grace – Director & Pioneer of Bunks & Biddles School
She has been a customer for NIC Bank since 1996. She mentioned that the customer service is straight forward, always getting better and keeping up with active relationship management. Grace mentioned that NIC Bank is supportive and has encouraged her to grow. She says, “NIC ARE FOR US”