Mobile Banking

NIC Mobile Banking is a USSD based delivery channel which makes it easy for you to transact at your convenience. This product is tailor-made with the customer in mind. It has a robust functionality and features that will leave you wowed and satisfied.

You will be able to make your transactions from the comfort of your home, office or anywhere as long as you can access the internet. Security is the key to any mobile phone transacting. With this in mind, NIC Bank has spent reasonable time to package a system which addressed critical security measures leaving you to transact without fear of any intrusion. In addition, Ernst & Young have approved the system after thorough audit and testing.

The following are some features that you will enjoy once you sign into NIC Online Banking;

• Checking your accounts statements and balances;
• Making Funds Transfers – EFTs both within NIC & to other banks,
• Request Bankers Cheques
• File uploads- ePay specific for salary & Supplier payment processing,
• eAnalysis- conduct a what if analysis for loans and investment options etc

To download NIC Mobile Banking forms click on downloadable forms

CLICK BELOW TO VIEW THE MOBILE BANKING DEMO.

You will be required to complete both the Agreement as well as Personal or Corporate forms

Complete and send back signed forms to any NIC Bank Branch nearest to you.

For more information contact our Online Banking Team on 2888424.

The services available on NIC Mobile Banking are:

1. Balance Enquiry

2. Top up Airtime

3. Mini Statement Request

4. MPESA

5. Funds Transfer

6. Pay Bills

7. Stop Cheques

8. Service Requests – Cheque Book & Full Statement requests, Cheque Status, Forex Rates

9. My Settings ( change settings)

Alerts and Notifications:

10. Debit and Credit Notifications

11. Loan Credit Notification

12. Unpaid Items Notification

Note:

1. All responses will be sent to you via SMS

2. On registration, you will receive an SMS with your PIN Number, which you are advised to note and delete immediately.

3. Kindly complete your transaction within two (2) minutes. You will be timed out if this period is exceeded.

Customer Tips when using NIC Mobile

1. Always save *488# as a contact in your phone, preferably as NIC Mobile or in any other easily memorable word to you.

2. Always memorize and delete your Personal Identification Number. Never keep your PIN saved in messages section of your mobile phone. You can always reset it at any NIC Branch.

3. For funds transfer, always nominate accounts that you make regular payments to.