Everything you need in a bank, now on your mobile phone.

Welcome to the NIC Mobile Banking service. With this new service, you will be able to access a host of services directly on your mobile phone. In addition to the transactions available below, you also have access to alerts and notifications which will be sent via SMS to alert you of any debits or credits that hit your account within a few minutes of the actual transaction.

You can also load up with M-PESA by debiting your existing NIC Bank Account and crediting your M-PESA account directly.

In order to be set up on NIC Mobile Banking, you will be required to complete an application form available on this site under "Downloadable Forms".

The services available on NIC Mobile Banking are:

1. Balance Enquiry
2. Top up Airtime
3. Mini Statement Request
4. MPESA
5. Funds Transfer
6. Pay Bills
7. Stop Cheques
8. Service Requests - Cheque Book & Full Statement requests, Cheque Status, Forex Rates
9. My Settings ( change settings)

Alerts and Notifications:

10. Debit and Credit Notifications
11. Loan Credit Notification
12. Unpaid Items Notification

Note:
1. All responses will be sent to you via SMS
2. On registration, you will receive an SMS with your PIN Number, which you are advised to note and delete immediately.
3. Kindly complete your transaction within two (2) minutes. You will be timed out if this period is exceeded.

Customer Tips when using NIC Mobile

1. Always save *488# as a contact in your phone, preferably as NIC Mobile or in any other easily memorable word to you.
2. Always memorize and delete your Personal Identification Number. Never keep your PIN saved in messages section of your mobile phone. You can always reset it at any NIC Branch.
3. For funds transfer, always nominate accounts that you make regular payments to.